|
||
Концептуальная структура;Воспринимаемый риск в розничной торговле;Методология;Сбор данных;Результаты;Обсуждение и выводы; |
1. Arnold S. J., Oum T. H. and Tigert D. T. (1983). Determinant attributes in retail patronage: seasonal, temporal, regional and international comparison. Journal of Marketing Research, Vol. XX, May, pp. 149–157.
2. Atkinson W. J. (1957). Motivational determinants of risk-taking behaviour. Psychological Review, Vol. 64, №6, pp. 359–372.
3. Beharrell B. and Denison T. J. (1995). Involvement in a routine food shopping context. British Food Journal, Vol. 94, №4, pp. 24–29.
4. Bellenger D. N. and Korgaonkar P. K. (1980). Profiling the recreational shopper. Journal of Retailing, Vol. 56, pp. 77–92.
5. Berry L. L. (1969). The components of department store image: a theoretical and empirical analysis, Journal of Retailing, Vol. 5, №1, pp. 3–20.
6. Bettman R. J. (1973). Perceived risk and its components: a model and empirical test. Journal of Marketing Research, Vol. 10, May, pp. 184–190.
7. Bloch P. (1981). An exploration into the scaling of consumers' involvement with a product class. Monroe K. B. (Ed.). Advances in Consumer Research, Vol. 8, Association for Consumer Research, Ann Arbor, MI, pp. 61–65.
8. Brown J. D. (1978). Accessing retail trade: a review of consumer behaviour literature. International Journal of Physical Distribution and Materials Management, Vol. 9 №3, pp. 120–128.
9. Burt S. (2000). The strategic role of retail brands in british grocery retailing. European Journal of Marketing, Vol. 34, №8, pp. 875–890.
10. Buttle F. (1985). Measuring food store image using Kelly's repertory grid. The Service Industries Journal, Vol. 5, №1, pp. 79–89.
11. Chattopadhyay A. and Alba J. W. (1988). The situational importance of recall and inference in consumer decision making. Journal of Consumer Research, Vol. 1, №1, pp. 1–12.
12. Coshall J. (1985). The form of micro-spatial consumer cognition and its congruence with search behaviour. Tijdschrift Voor Economische en Social Geografie, Vol. 76, №8, pp. 345–355.
13. Cox D. F. and Rich S. V. (1964). Perceived risk and consumer decision making — the case of telephone shopping. Journal of Market Research, Vol. 1, pp. 32–39.
14. Dash F .J., Schiffman L. G. and Berenson C. (1976). Risk-and personality-related dimensions of store choice. Journal of Marketing, Vol. 40, January, pp. 32–39.
15. Davidson W. R., Sweeney D. J. and Stampfl R. W. (1988). Retail Management. Wiley, New York, NY.
16. Dichter E. (1985). What's in an image? Journal of Consumer Marketing, Vol. 2, Winter, pp. 75–81.
17. Festervand T. A., Snyder D. R. and Tsalikis J. O. (1986). Influence of catalog vs store shopping and perceived risk. Journal of the Academy of Marketing Science, Vol. 14, №4, pp. 28–36.
18. Foxall G. (1993). Cognitive style and healthy eating. British Food Journal, Vol. 94, №8.
19. Gillet P. L. (1976). In-home shoppers — an overview. Journal of Marketing, Vol. 40, October, pp. 81–88.
20. Grunert K. G. and Grunert S. C. (1995). Measuring subjective-meaning structures by the laddering method: theoretical consideration and methodological problems. International Journal of Research in Marketing, Vol. 12, pp. 209–225.
21. Gutman J. and Reynolds T. (1984). Advertising is image management. Journal of Advertising Research, Vol. 24, February / March, pp. 27–36.
22. Gutman J. and Reynolds T. (1988). Laddering theory, method, analysis and interpretation. Journal of Advertising Research, Vol. 28, February / March, pp. 11–31.
23. Hallsworth A. G. (1987). Repertory grid methodology and the analysis of group perceptions in retailing. International Journal of Retailing, Vol. 3, №4, pp. 43–53.
24. Hansen R. A. and Deutscher T. (1978). An empirical investigation of attribute importance in retail store selection. Journal of Retailing, Vol. 53, №4, pp. 59–72.
25. Hirschman E. C., Greenberg B. and Robertson D. H. (1978). The inter-market reliability of retail image research: an empirical examination. Journal of Retailing, Vol. 54, Spring, pp. 3–12.
26. Houston M. J. and Rothschild M. L. (1977). A paradigm for research on consumer involvement, working paper 11–77–46, University of Wisconsin, Madison, WI.
27. Houston M. J. and Rothschild M. L. (1978). Conceptual and methodological perspectives in involvement. Jain S. (Ed.). Research Frontiers in Marketing: Dialogues and Directions, American Marketing Association, Chicago, IL.
28. Hudson R. (1974). Images of the retailing environment: an example of the use of the repertory grid methodology. Environment and Behaviour, Vol. 6, №4, pp. 470–494.
29. Jain A. K. and Etgar M. (1976). Measuring store image through multi-dimensional scaling of free-response data. Journal of Retailing, Vol. 52, Winter, pp. 61–70.
30. Judica F. and Perkins S. (1992). A means-end approach to the market for sparkling wines. International Journal of Wine Marketing, Vol. 4, №1, pp. 10–18.
31. Kaplan L. B., Szybillo G. J. and Jacoby J. (1974). Components of perceived risk in product purchase: a cross validation. Journal of Applied Psychology, Vol. 59, №3, pp. 287–291.
32. Keaveney S. M. and Hunt K. A. (1992). Conceptualization and operationalization of retail store image: a case of rival mid-level theories. Journal of Academy of Marketing Science, Vol. 29, №2, pp. 165–176.
33. Kelly F. R. and Stephenson R. (1967). The semantic differential: an information source for designing retail patronage. Journal of Marketing, Vol. 31, October, pp. 43–47.
34. Kelly G. A. (1955). The Psychology of Personal Constructs. Vol. 1 and 2, W.W. Norton, New York, NY.
35. Korgaonkar K. P. (1982). Consumer preferences for catalog showrooms and discount stores: the moderating role of product risk. Journal of Retailing, Vol. 58, №3, pp. 76–88.
36. Kunkel J. H. and Berry L. L. (1968). A behavioural conception of retail image. Journal of Marketing, Vol. 32, October, pp. 21–27.
37. Lastovicka J. L. and Gardener D. (1970). Low involvement versus high involvement cognitive structure. Hunt K. (Ed.). Advances in Consumer Research, Vol. 5, Association for Consumer Research, Ann Arbor, MI, pp. 87–92.
38. Laurent G. and Kapferer J. N. (1985). Measuring consumer involvement profiles. Journal of Marketing Research, Vol. 2, №1, pp. 41–53.
39. Lindquist D. J. (1974). Meaning of image. Journal of Retailing, Vol. 50, №4, pp. 29–38.
40. Lumpkin J. R., Greenberg B. A. and Goldstucker J. L. (1985). Marketplace needs of the elderly: determinant attributes and store choice. Journal of Retailing, Vol. 61, №2, pp. 75–105.
41. Marks R. B. (1976). Operationalising the concept of store image. Journal of Retailing, Vol. 52, №. Fall, pp. 37–46.
42. Mazursky D. and Jacoby J. (1986). Exploring the development of store images. Journal of Retailing, Vol. 62, №2, pp. 145–165.
43. Mitchell A. A. (1981). The dimensions of advertising involvement. Monroe K. B. (Ed.). Advances in Consumer Research, Vol. 8, Association for Consumer Research, Ann Arbor, MI, pp. 25–30.
44. Mittal B. (1989). A theoretical analysis of two recent measures of involvement. Srull T. K. (Ed.). Advances in Consumer Research, Vol. 16, Association for Consumer Research, Ann Arbor, MI, pp. 697–702.
45. Opacic S. and Potter R. (1985). Grocery store cognitions of disadvantaged consumer groups: a reading case study. Tijdschrift Voor Economische en Sociale Geografie, Vol. 77, №4, pp. 289–298.
46. Ostram T. M. and Brock T. C. (1968). A cognitive model of attitudinal involvement. Abelson R. P. , Aronson E., McGuire W. J., Newcomb T. M., Rosenberg M. J. and Tannenbaum P. H. (Eds). Theories of Cognitive Consistency: A Source Book, Rand McNally, Chicago, IL.
47. Oxenfelt A. R. (1974). Developing a favourable price-quality image. Journal of Retailing, Vol. 50, №. Winter, pp. 8–14.
48. Park W. C., Iyer E. S. and Smith C. (1989). The effects of situational factors on in-store grocery shopping behaviour: the role of store environment and time available for shopping. Journal of Consumer Research, Vol. 15, №4, pp. 422–433.
49. Porter M. E. (1996). What is strategy? Harvard Business Review, November / December, pp. 61–80.
50. Prasad V. K. (1975). Socioeconomic product risk and patronage preferences of retail shoppers. Journal of Marketing, Vol. 39, July, pp. 42–47.
51. Reynolds T. J., Gengler C. E. and Howard D. J. (1995). A means-end analysis of brand persuasion through advertising. International Journal of Research in Marketing, Vol. 12, №3, pp. 257-267.
52. Rich S. U. and Portis B. D. (1964). The imageries of department stores. Journal of Marketing, Vol. 28, April, pp. 10–15.
53. Roselius. T. (1971). Consumer rankings of risk reduction methods. Journal of Marketing, Vol. 35, January, pp. 56–61.
54. Rosenbloom B. (1983). Store image development and the question of congruency. Darden W. R. and Lusch R. F. (Eds). Patronage Behaviour and Retail Management, Elsevier Science, 55. Amsterdam, pp. 141–149.
55. Smith M. F. and Carsky M. L. (1996). Grocery shopping behaviour, a comparison of involved and unin-volved consumers. Journal of Retailing and Consumer Services, Vol. 3, №2, pp. 73–80.
56. Spence H. E., Engel J. F. and Blackwell R. D. (1970). Perceived risk in mail-order and retail store buying. Journal of Marketing Research, Vol. 8, August, pp. 364–369.
57. Tigert D. J. and Arnold S. J. (1981). Comparative analysis of determinants of patronage. Lusch R. F. and Darden W.R. (Eds). Retail Patronage Theory 1981 Workshop Proceedings, Center for Economic & Management Research, School of Business Administration, The University of Oklahoma, Norman, OK, pp. 118–224.
58. Timmermans M., Van Der Heijden R. and Westerveld H. (1982). Cognition of urban retailing structures: a Dutch case study. Tijdschrift Voor Economische en Sociale Geografie, Vol. 73, №1, pp. 2–12.
59. Winter F. L. and Rossiter J. R. (1989). Pattern-matching purchase behaviour and stochastic brand choice: a low-involvement model. Journal of Economic Psychology, №10, pp. 559–585.
60. Yavas U. and Tuncalp S. (1984). Perceived risk in grocery outlet selection: a case study in Saudi Arabia. European Journal of Marketing, Vol. 18, №3, pp. 13–25.
61. Zimmer M. R. and Golden L. L. (1988). Impressions of retail stores: a content analysis of consumer images. Journal of Retailing, Vol. 64, Fall, pp. 265–289.