1. Jackson M. (2000). Local solution eases delivery // Retail Week, 23 June.
2. Quoted in Clements A. (2000). The road to white van gridlock? // Retail Week, 21 July.
3. Cowe R. (2000). Dark side of the Web // The Guardian, 24 February.
4. The Economist (2000). What the Internet cannot do, 19 August.
5. DTI Retail Logistics Task Force (2000) @ Your Service: Future Models of Retail Logistics, DTI, p. 9.
6. Ibid, p. 18.
7. Lex trasfleet (2000). The Lex Trnsfleet Report on Freight 2000, p. 33 (seeПодробнее
8. Quoted in «Forum for the Future» (2000) Digital Future: e-commerce. Society, environment SeeПодробнее
9. DTI Retail Logistics Task Force, ref. 5 above, p. 10.
10. Ibid, p. 19.
11. Forrester Research (2000) Online Grocers Diversity, June. SeeПодробнее
12. Verdict (2000) Electronic Shopping 2000. SeeПодробнее
13. Ibid.
14. Internet usage by blue-collar and manual workers has almost doubled since May 1999, making this the faster growing group online. Of all C2Ds, 15 per cent now use the Internet regularly, catching up with the 39 per cent of ABC1s online. Forrester Research (2000) UK Internet User Monitor, June. SeeПодробнее .
15. Cornet P. , Milcent P. and Roussel P-Y. (2000). From e-commerce to Euro-commerce // The McKinsey Quarterly. – No. 2; Europe. See Подробнее
16. Skarzynski P. and Tchen C. (2000). Merging bricks and clicks // Wall Street Journal Europe, 28 August, p. 9.
17. DTI Retail Logistics Task Force, ref. 5 above, p. 19; Neumann C-S. (2000). The Best practice in logistics // The McKinsey Quarterly, No. 3, p. 21.
18. Bhise H., Farrel O., Miller H., Vanier A. and Zainulbhai A. (2000). The duel for the Doorstep // The The McKinsey Quarterly, No. 2.
19. Gordon R. (2000). The Not much of a new economy // Financial Times, 26 July.
20. Azeez W. (2000). Deliver us from e-mail // Guardian Online, 22 June, p. 6.
21. Green Futures (2000). So where's theПодробнее , May/June.
22. The argument here is only a brief one, and naturally does not cover the problem of delivering to small and medium sized enterprises (SMEs). It draws upon Woudhuysen, J. (2000) Space Futures 2000: Office space – The myths and the realities, Milliken Carpet.
23. DTI Retail Logistics Task Force, ref. 5 above, p. 22
24. Jackson, ref. 1 above.
25. Quoted in Azeez, ref. 20 above
26. Pitcher G. (2000). Why e-tailers are turning to high street distribution // Marketing Week, 22 June.
27. DTI Retail Logistics Task Force, ref. 5 above, p. 21–22.
28. Mitchell W. (2000) E-topia, MIT Press, p. 142.
29. Barsh J., Crawford B. and Grosso C. (2000). The e-tailing can from rise from the ashes // The McKinsey Quarterly, No. 3, p. 103, 105.
30. Ibid, p. 103, 104.
31. Ibid, p. 106.
32. Rifkin J. (2000). The Age of Access, Tarcher/Putnam, p. 252–253.
33. DTI Retail Logistics Task Force, ref. 5 above, p. 17.
34. Ibid, p. 17, 23, 24.
35. Neumann, ref. 17 above, p. 19–21.