Барьеры входа и отраслевая конкуренция: определяют ли они связь между практикой управления качеством и эффективностью компании?
Шарма Б., Гаденн Д.


Статья посвящена исследованию воздействия практик управления качеством на эффективность этого процесса, а также определению степени, в которой отраслевая конкуренция и барьеры входа определяют связь между внедрением практик управления качеством и эффективностью организации.



Связь между управлением качеством и производительностью компании;

Методика анализа отрасли;

Цели исследования;

Теоретическая структура;




Конфирматорный факторный анализ;

Влияние размера компании;

Проверка гипотез с использованием анализа пути — моделирование

структурными уравнениями;


Ключевые слова: управление качеством, конкурентная борьба, эффективность организации
Журнал: «Менеджмент качества» — №2, 2012 (© Издательский дом Гребенников)
Объем в страницах: 13.
Кол-во знаков: около 32,240.

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Шарма Бишну

Старший лектор по менеджменту в Университете Саншайн-Кост.

г. Маручидор, Австралия

Получил степень кандидата наук по менеджменту в Технологическом университете Сиднея. В числе его научных интересов — стратегия, всеобщее управление качеством, культура и обучение в организации, эффективность бизнеса. Был исполнительным директором городского совета развития Непала .

Гаденн Дэвид

Заместитель декана факультета бизнеса в Университете Саншайн-Кост.

г. Маручидор, Австралия

Имеет степень кандидата наук по бизнесу Университета Гриффита в Брисбене. В число его научных интересов входят всеобщее управление качеством, бизнес-этика и эффективность бизнеса. В течение нескольких лет работал в качестве главного бухгалтера в BHP Billiton .